Pittsburgh Help Desk Institute (HDI) A forum for professional networking and leadership in technical support and customer service.
http://www.hdipittsburgh.org
http://mysteryshop.org/
http://www.asponline.com/
http://www.csia.com.au/
http://www.csmassociation.org/
http://www.customercare.com/
http://www.gsicsa.com/
http://www.icsa.com/
http://www.icsa.on.ca/
http://www.serviceinnovation.org/
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