Outbound Focus
Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
http://www.callcentertimes.com/
http://www.callcentertimes.com/
Call Center News Service
News about inbound and outbound centers, help desks and support operations.
http://www.callcenternews.com/
http://www.callcenternews.com/