Subcategories in Customer Management

Associations

Conferences

Customer Support

Data Management

Industry Analysts

Sales Force Automation




Websites in this category

Harte-Hanks, Inc.
World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)

http://www.harte-hanks.com/

http://www.harte-hanks.com/

Tariva, Inc.
Web based customer relationship management software available in both hosted and installed versions.

http://www.tariva.com/

http://www.tariva.com/

Advantage Interactive Corp.
Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.

http://www.advantageinteractive.com/

http://www.advantageinteractive.com/

CRM Assist
Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.

http://crm.ittoolbox.com

http://crm.ittoolbox.com

SRD Group
CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.

http://www.srd-grp.com

http://www.srd-grp.com

The Better Client Service
A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.

http://www.betterclients.com

http://www.betterclients.com

MindTree Consulting
Business to consumer services.

http://www.mindtree.com/

http://www.mindtree.com/

Fulfillment Plus
Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.

http://www.fulfillmentplus.com/

http://www.fulfillmentplus.com/

Kovair Inc.
Consulting services covering CRM and strategic relationship management.

http://www.kovair.com

http://www.kovair.com

NowDocs
How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.

http://www.nowdocs.com/

http://www.nowdocs.com/

Tier1 Innovation
Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services.

http://www.tier1innovation.com

http://www.tier1innovation.com

The Cross Country Group
Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.

http://www.ccgroup.com

http://www.ccgroup.com

Info Warehouse
Provides customer service training materials and business information links. A full complement of business links and personal improvement information.

http://www.infowhse.com/home.htm

http://www.infowhse.com/home.htm

eLoyalty
Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.

http://www.eloyaltyco.com/

http://www.eloyaltyco.com/

One Source Repair Services
Co-ordinates services to support and maintain work environments, with service details and contacts.

http://members.aol.com/oshl2000/

http://members.aol.com/oshl2000/

Strengthbank
Offers professional keynote and customer service seminars.

http://www.strengthbank.com/index2.html

http://www.strengthbank.com/index2.html

Internet Customer Service
Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.

http://www.netcustomer.com

http://www.netcustomer.com

The Interchange Group UK
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.

http://www2.interchange.co.uk

http://www2.interchange.co.uk

Customer Inc
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.

http://www.customer-inc.com

http://www.customer-inc.com




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